PINEAPPLE STAFFING®VIRTUAL ADMINISTRATIVE ASSISTANT

Foundational Training

Our Business Virtual Assistants® are trained extensively in common/specialty business tasks, phone communication skills, online software.

 

The Same Person

After reviewing our database of online profiles, our clients are able to pick and choose who they would like to work with. They get to work with the same Business Virtual Assistant®, every day - much like an in-office worker.

Consistency and specific workflow is key. This allows our clients to build a long-term working relationship.

 

Use Your Own Software

Your Business Virtual Assistant can be trained in your own software/platform. They can be trained to your specific workflow and do things the way you want them to be done.

 

Security & Time Tracking

During our vetting process our BVAs are required to undergo and pass computer security/technical audits. We do track and monitor all of our Business Virtual Assistants® time using an online time tracking software. It tracks mouse and keyboard movements/activity. Our clients will have a login to access this as well.

What Are Some Virtual Administrative Tasks?

In particular, business look for support from virtual business assistants in the following areas

- Working as a receptionist, making and receiving phone calls

- General data entry

- Social media marketing/email marketing

- Ensuring that insurance documentation is verified and processed correctly

- Greet customers via video as they walk into the office

- Helping to deal with any customer queries

Now, thanks, to the great number of support that can be provided by virtual business assistants, our clients are now able to hand over a significant proportion of their daily activities to their Business Virtual Assistants®.

Tasks

Enhanced Operating Hours

Thanks to the availability and flexibility of our Business Virtual Assistants®, a business can effectively operate after-hours and even on weekends. As a result, the less crucial admin tasks can be completed off-hours and this generates more time during daytime hours for the more urgent and important tasks.

Significantly Reduced Equipment Costs

Almost every single member of staff, whether a receptionist or sales person, require access to a computer to complete their day to day tasks. Supplying and entire workforce can be a costly thing, particularly when you have to factor in maintenance costs. With our Business Virtual Assistants®, there is no need to provide their equipment as they supply their own and this can seriously slash your equipment costs.

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